Shipping Policy

Alkaway Order & Shipping Time

Order processing time takes up to 48 hours on all orders.

New Zealand

Shipping usually takes 2-5 working days depending on your location.

International

Shipping usually takes 1-4 weeks depending on location.

We deliver to your door.

Standard ground shipping is our main form of cost effective delivery to anywhere in New Zealand. Any other freight requests need to be made by calling us on 0800 828 887

Depending on the size of the item we use New Zealand Couriers, DHL, & New Zealand Post, in order to reach you in a timely manner. A signature is required by all the carriers except . Couriers will leave a card if the receiver is not at home when they call. AM & PM Delivery times. We ship most orders from our own warehouse in Hamilton, New Zealand.

Shipping Cost

All parcels are calculated by “weight and destination postcode” via the online shopping cart calculator. Our delivery prices start as low as $10

Do you ship to international addresses?

Yes we do outside New Zealand at this time.

All transactions are carried out in New Zealand Dollars (NZD).

Use DHL for all international shipping.

What happens if the item I order is not available immediately?

If you order an item that is not in stock we will notify you that the goods are not in stock and when to expect delivery.